Terms of Service

Each business operates in its own workspace. The account owner is responsible for the workspace, including the staff accounts they create (cashiers, storekeepers, accountants) and all activity under those accounts. You must provide accurate information, keep login credentials confidential, and notify us of any unauthorised use. You must be legally able to enter contracts to open an account.

New workspaces start on a free trial. When the trial ends, access to the workspace is paused until a subscription is activated. Your data is retained during the pause and restored in full when the subscription starts. Fees, plans, and payment terms are communicated separately and may change with reasonable notice.

All business records you enter — products, sales, customers, suppliers, reports — belong to your business. We process them only to operate the Service. You can export your records (e.g. CSV) at any time while your account is active. Upon written request after account closure, we will delete your workspace data, subject to legal retention requirements.

You agree not to misuse the Service: no unlawful activity, no attempts to access other businesses' data, no reverse engineering, scraping, overloading, or interfering with the Service's operation, and no use of the Service to store or distribute unlawful content. We may suspend accounts that violate these rules, acting reasonably and, where practical, with prior notice.

We aim for high availability but the Service is provided "as is" and "as available". Planned maintenance, third-party outages (hosting, database, internet), and events outside our control may interrupt the Service. The point-of-sale includes an offline mode that queues sales locally and syncs when a connection returns, but we cannot guarantee uninterrupted operation.

We maintain regular encrypted backups of the platform database. This is a safety net, not a substitute for your own record keeping: you remain responsible for maintaining the business records the law requires of you (e.g. tax records) and for periodically exporting data you cannot afford to lose.

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, lost profits, or lost data arising from use of the Service. Our total aggregate liability for any claim is limited to the fees you paid for the Service in the three months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

You may stop using the Service and close your workspace at any time. We may suspend or terminate workspaces for material breach of these Terms, non-payment, or where required by law. Where reasonable, we will give notice and an opportunity to export your data first.

We may update these Terms from time to time. Material changes will be communicated through the Service or by email with reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes are subject to the jurisdiction of the Nigerian courts.